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LUVITAL
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Privacy Policy

We explain what information we collect from you, why we need it and how we look after it.

Last updated:

1.Introduction

Luvital respects the privacy of the visitors to its website. This document explains what information is collected, and what we do with it, when you use the website, listen to our podcasts, watch our videos or send us a message.

Using the website means you accept this policy. If you disagree with any part of it, please contact us before continuing.

2.Information we collect

We only collect the information that is needed to provide our service.

Information you provide

  • Your name, email address and phone number when you fill in the contact form
  • The text of your message and any file or explanation you send us
  • Your newsletter preferences, if you subscribe

Information recorded automatically

As with most websites, limited technical information such as browser type, language, pages visited and time of visit is recorded in aggregate. We use it to improve performance and content, and it is not linked to your identity.

3.How we use information

  1. To respond to your messages and requests
  2. To improve our content, podcasts and videos based on aggregate statistics
  3. To keep the website secure and prevent abuse
  4. To send announcements, only if you have asked for them

4.Sharing with third parties

We do not sell your personal information. Some services, such as playing videos on YouTube or listening to podcasts on Spotify and Apple Podcasts, are provided by other companies, and when you use them those companies' own privacy policies may apply to you as well.

YouTube videos are only loaded when you click play yourself.

5.Retention and security

Messages you send are kept for as long as they are needed to reply and follow up, and are then deleted or anonymised. We use standard technical and organisational measures to protect information, but no method of transmission over the internet is entirely risk-free.

6.Your rights

You can ask us at any time to let you:

  • See the information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of receiving announcements

7.Contacting us about privacy

For any question or request about this document, use the contact page. Changes to this policy are published on this page with a new update date.